SyncsService: Secure Tech Solutions

Customer Support for Your Products, Powered by Our Experts
Sync service provides unparalleled support against ransomware, APTs, phishing, and data loss. Our experts are ready to assist you 24/7, ensuring your business remains secure and operational.
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Technical Support for Printers & Routers
Get immediate assistance with your printers and routers. Our dedicated technical support team resolves issues quickly, minimizing downtime and maximizing your productivity.
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Comprehensive Product Support Solutions
From initial setup to ongoing maintenance, Sync Service offers complete support solutions for all our products. We ensure you get the most out of your investment with our expert guidance.
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Fully managed and expertly trained support

Skip the hassle of hiring or managing technicians. Our end-to-end system handles everything—from recruiting and onboarding to training and scaling—so you get skilled experts ready to support your printer, Wi-Fi, router, or extender without wasting time or resources.

Seamless support across every channel

Get expert help for your printer, Wi-Fi, router, or extender through the channels you already use. We integrate with your existing systems—chat, email, phone, or social—to deliver fast, consistent, and on-brand technical support whenever and wherever you need it.

Discover Our Comprehensive Support Solutions for Your Business

 We understand the importance of reliable and comprehensive support. That’s why we offer a range of solutions designed to meet your specific needs. From cybersecurity to technical assistance, we’re here to ensure your business operates smoothly and securely. Explore our offerings below.

A professional cybersecurity analyst is actively monitoring a network security dashboard, identifying and mitigating potential threats to protect a client's data and systems.
Cybersecurity Threat Response
Protect your business from ransomware, APTs, and phishing attacks with our expert cybersecurity team. We provide rapid response and proactive threat mitigation.
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A technician is providing remote support to a customer, guiding them through troubleshooting steps for a printer issue, ensuring a quick and effective resolution.
Technical Product Assistance
Get expert technical support for our printers and router devices. Our team is available to assist with setup, troubleshooting, and ongoing maintenance.
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A customer service representative is engaging in a video call with a client, providing personalized support and addressing their inquiries about XMM Technologies' services.
Dedicated Customer Support
Experience personalized customer support with our dedicated team. We're committed to providing timely and effective solutions to all your inquiries and concerns.
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Flexible support team benefits

See how companies work with  deliver flexibility and scale.

Scale fast

Quickly adapt to changing demands with our scalable support solutions.

Launch new channels

Easily integrate support across various platforms and communication channels.

Improve automatically

Leverage data-driven insights to continuously enhance support processes.

No commitments

Enjoy the freedom of flexible support plans without long-term contracts.

Prepare for the future

Stay ahead of emerging challenges with our proactive and adaptable support.

Start in one week

Get your support system up and running quickly with our streamlined onboarding.

Our Commitment to Excellence and Unwavering Support for Our Clients

We pride ourselves on delivering exceptional results and providing unparalleled support to our clients. Our dedication to excellence is reflected in the positive outcomes and success stories we’ve achieved in collaboration with our valued partners. We are committed to ensuring your cybersecurity and technical needs are met with the highest standards of service.

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94% CSAT with Influx
Blenders achieved a 94% CSAT with Influx while handling 20, 000 ticket seasonality burst, showcasing our commitment to customer satisfaction.
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250K Tickets Resolved
Classpass was able to resolve over 250, 000 tickets in one month by partnering with Influx, demonstrating our ability to handle large-scale support needs.
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3x Peak Flexibility
Sendle stays flexible using Influx during 3x peaks, maintaining 1 hour response times, highlighting our agility and responsiveness in critical situations.

Why Companies Trust Us for Cybersecurity Customer Support

We understand the critical importance of reliable customer support, especially in the face of evolving cybersecurity threats. Our commitment to excellence, combined with our deep expertise in both cybersecurity and technical support, makes us the ideal partner for businesses seeking to enhance their customer experience and protect their valuable assets.

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Trained Technical Agents
Our skilled experts are adept at troubleshooting complex cybersecurity threats like ransomware and phishing, as well as providing support for printers, Wi-Fi, routers, and more.
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White-Label Support
We represent your brand seamlessly, ensuring your customers perceive us as an extension of your in-house team. Maintain brand consistency and build stronger customer relationships.
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Multi-Channel Coverage
Provide comprehensive support through chat, phone, email, or remote sessions, ensuring your customers can reach you through their preferred channel for immediate assistance.
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